May 7, 2026

We're rolling out two compliance-related changes to onboarding on May 21st.

Bank account verification now waits for a signatory. A company's bank account will now remain in a pending verification state (validation_pending or disabled_recoverable with disabled_reason: verification_pending) until a signatory has been added to the company. Once a signatory is on file, the bank account proceeds through verification as normal.

For partners whose onboarding flow collects a bank account before collecting signatory information, this means a company's bank account may sit in pending status longer than it does today.

Form 8655 is now always required to complete onboarding. An unsigned Form 8655 (IRS Reporting Agent Authorization) will now be a blocker for onboard status. Any employers with an unsigned 8655 will be put back into an onboard_status: blocking state and should be directed to the Filing Authorization component to e-sign this form before attempting to run their next payroll.

You can now see exactly when each tax parameter value was set. Tax parameter history in the Console displays a timestamp on each value, and the created_at field is available in the settings array via the Tax Parameters API for partners who want to surface this in their own products.

The Blocked Filings report now includes a Company Start Date column. When you download the report from the Console, each row shows the date the employer was added to Check, making it easier to identify recently onboarded companies when investigating TPA-related filing blockers.

We’ve updated our Help Center article to include a clear breakdown of Support Ticket statuses and what each mean.